Privacy Policy
Last Updated: October 6, 2025
This document explain how we collect, use, and protect your personal information when you visit our website or use our services. We understand importance of privacy and make commitment to protect your data according to applicable laws in Hungary and European Union.
Information We Collect
We collect information that you provide direct to us when using our website. This include personal data you submit through contact forms, booking inquiries, or account registration.
Personal Information
- • Full name and contact details including email address
- • Phone number and physical address for booking purpose
- • Payment information process through secure gateway
- • Identification document for verification when required by law
Technical Information
- • IP address and browser type for security purpose
- • Device information and operating system details
- • Website usage data and navigation patterns
- • Cookie data for functionality and preference
How We Use Your Data
Your information is use only for legitimate business purpose related to providing our services and improving your experience at our facility. We not sell your data to third parties.
Service Delivery
Process bookings, manage reservations, and provide customer support for your stay.
Communication
Send booking confirmations, important updates, and respond to your inquiries.
Legal Compliance
Meet regulatory requirements and comply with Hungarian and EU laws.
Security
Protect against fraud, unauthorized access, and ensure safety of all guests.
Data Protection Measures
We implement industry standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. Our system undergo regular security audit.
Encryption
All sensitive data transmit through secure SSL encryption protocol to prevent interception during transfer.
Secure Storage
Data store on secure servers with restricted access, regular backup, and physical security measures.
Access Control
Only authorize personnel have access to personal data, and all access is log and monitor.
Cookies and Tracking
Our website use cookies to enhance your browsing experience and provide personalize services. You have control over cookie preferences through your browser settings.
Essential Cookies
Necessary for website function, security, and basic features. These cannot be disable.
Performance Cookies
Help us understand how visitor interact with website by collecting anonymous information.
Functionality Cookies
Remember your preferences and choices to provide enhance, personalize features.
Your Rights Under GDPR
As resident of European Union, you have specific rights regarding your personal data. We respect these rights and provide mechanisms to exercise them.
Right to Access
Request copy of personal data we hold about you
Right to Rectification
Correct inaccurate or incomplete information
Right to Erasure
Request deletion of your data under certain condition
Right to Object
Object to certain types of data processing
Data Portability
Receive your data in structured, machine-readable format
Data Sharing and Disclosure
We do not sell or rent your personal information. Data may be share only with trusted service providers who assist in operating our business, subject to strict confidentiality agreements.
Service Providers
Payment processors, booking system providers, and communication service that help us deliver our services to you.
Legal Requirements
When require by law, court order, or government authority, we may disclose information to comply with legal obligations.
Business Transfers
In event of merger, acquisition, or sale of asset, your information may transfer as part of business transaction.
Privacy Questions
If you have concern about your privacy or wish to exercise your rights, please contact our data protection officer.
Contact UsData Retention
We retain personal information only as long as necessary for purpose it was collect or as require by law. Typical retention period is three years after last interaction.
Related Information
Policy Updates
We may update this privacy policy from time to time to reflect change in our practices or legal requirements. Significant changes will be communicate through our website and email notification. Please review this page periodically to stay inform about how we protect your information.